Hotels.com was established in 1991 by David Litman and Robert Diener as the Hotel Reservations Network HRN, providing hotel booking via a toll-free phone number in the United States. In 2001, the company was acquired by USA Networks Inc USAI which also acquired a controlling interest in Expedia, an online travel booking company
After buying the domain name for approximately US$11 million, HRN changed its name in 2002 to Hotels.com and launched the offline brand 1-800-2-Hotels as well as allowing hotel bookings on line. There followed a period of rapid international expansion with 29 sites added over the next two years. In 2003, USAI was renamed InterActiveCorp IAC. In 2005 IAC separated its travel business under the name Expedia Inc. Hotels.com then became an operating company of Expedia Inc.
In 2011, the site launched an iPad application and updated its mobile phone product on iPhone and Android.
On December 1, 2016, Hotels.com took over Venere.com another Expedia owned company.
U.S. disability rights infringement
In May 2007, Hotels.com was subject to a class action complaint (Smith v. Hotels.com L.P., California Superior Court, Alameda County, Case No. RG07327029) brought against them for ongoing discrimination against persons with mobility disabilities who desire to, but cannot, use Hotels.com’s worldwide reservation network to make reservations for hotel rooms.
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